Privacy Policy

This policy covers teqbytes.com and the TEQbytes SMS Support program, both operated by Teqbytes, Inc. (TEQbytes), Rockland County, NY. Effective October 28, 2026.

What we collect

• Contact form: your name, email address, subject and message.
• Text messages: your mobile phone number, the messages you send us, and the support tickets they relate to.
• Support work: information you or your employer give us to deliver IT support under your organization's agreement with TEQbytes.

How we use it

We use this information only to answer your enquiry, open and update your support tickets, reply to you, and provide the services your organization has engaged us for. We share it only with service providers that help us deliver those services (for example, our text-message provider), and only as needed to do so.

Text messaging (SMS)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

By texting us, you authorize Teqbytes, Inc. (TEQbytes) to send you text messages about your support tickets. Message frequency varies; typically 3–4 messages per ticket. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out at any time. See our SMS Terms.

Contact

Questions about this policy: support@teqbytes.com or (845) 219-1762.